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Office Management & Support
Coordinates various office support services, including purchasing and facilities management, which may include the following:
- Supervises office administrative staff
- Manages Accounts Payable and Accounts Receivable
- Trains and coaches employees
- Acts as a liaison between executives and clients/customers
- Provides executive support
- Establishes cost-effective vendor relationships
- Resolves issues and complaints
- Oversees shipping/receiving and inventory
- Professional in appearance and attitude
- Organized and multiple-task-oriented
- Strong leader with good written, verbal, and interpersonal communication skills
- Solid working knowledge of MS Word, Excel, Outlook, Power Point, and QuickBooks
- Articulate, as the incumbent will converse with clients and upper management
- Relies on experience and judgment to plan and accomplish goals
Typical duties include those described for Executive Assistant I, as well as the following:
- Supports senior management personnel in large corporations
- Supervises other administrative staff
- Five or more years of related work experience
- Advanced computer skills and the ability to train others on system usage
- Performs administrative tasks for senior management
- Arranges travel and meetings
- Screens calls
- Prepares reports and financial data
- Trains and supervises other support staff
- Excellent customer relations skills
- Intermediate-level computer skills, proficiency with spreadsheet, presentation and database applications
- Flexibility, excellent communication and interpersonal skills
- Project coordination expertise
- Ability to interact with all levels of management
Typical duties include those described for Administrative Assistant I, as well as the following:
- Supports senior-level managers
- Three or more years of experience
- High level of computer expertise, with the competence to train and assist others in system usage
- Supports multiple supervisors
- Covers phones
- Greets and directs visitors
- Performs typing, word processing, filing, faxing
- Basic to intermediate computer skills
- Strong communication proficiency
- Greets visitors, handles incoming calls, supplies information to callers and relays messages
- May also do light typing or word processing and use e-mail
- Basic computer skills
- Receives and routes telephone calls
- Greets and directs visitors
- Handles filing, distributes mail, performs photocopying, scanning and faxing
- May provide administrative support at various levels within the organization
- Basic to intermediate computer skills
- Receives and places telephone calls
- Handles customer questions and concerns
- Performs light to medium data entry
- Basic computer skills
- Excellent communication abilities
- Performs basic clerical tasks
- Researches information in tables or lists
- Operates basic office equipment
- Sorts and routes incoming materials
- May require computer and data entry skills
- Researches data, proofreads documents, completes forms, procedures, lists and labels
- Operates basic office equipment and organizes work for office clerks
- High level of initiative
- Creates, edits and proofs a variety of documents
- Transcribes information
- Proficiency with the latest word processing software
- Performs advanced word processing on sophisticated documents
- Performs specialized functions such as graphics creation, troubleshooting and integration of data from different software applications
- Ability to use special features and adapt to unfamiliar systems with minimal review
- Accurately enters alphanumeric data into a database
- Takes customer orders and enters them into a pre-established tracking system, as needed
- Basic computer skills
- Averages 6,000 to 10,000 keystrokes per hour
- Prioritizes and batches material for data entry
- Completes data entry for procedures and reports
- Intermediate computer skills
- Knowledge of technical material and ability to train and supervise
- High volume data entry (10,000+ keystrokes per hour)
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